Differences

This shows you the differences between two versions of the page.

--- admin:specials [2025/07/23 15:25] – [New Special] mrjim
+++ admin:specials [2026/04/13 17:16] (current) – [Code Character Count] mrjim
@@ Line 1: / Line 1: @@
 ====== Specials ======
-There are 2 important concepts to understand about Specials, Specials and Codes. A Special is the statement and outline of the offer. It states what the offer includes and the type of offer. When a Special is created, it is assigned to a store. This does not limit where it can be used it is merely a tracking tag. A Code is the trigger entered by users to apply that code to the items associated with the Special. A Code can modify the price or percentage of the Special and connect the Code with a specific store and vendor. Codes have beginning and ending dates. An Exclusion can be added to a Code so that it cannot be used at a certain store.
+There are 2 important concepts to understand about Specials, "Specials" and "Codes." A Special is the statement and outline of the offer. It states what the offer includes and the type of offer. A Code is the trigger entered by users to apply that code to the items associated with the Special. A Code can modify the price or percentage of the Special and connect the Code with a specific store and vendor. Codes can be used at any store. Codes have beginning and ending dates. An Exclusion can be added to a Code so that it cannot be used at a certain store.
@@ Line 20: / Line 20: @@
   * Double Toppings - Allows customers to add double toppings. Normally set to Yes.
   * Special Available - Makes the special available. Always set to Yes.
-  * Max Usage / Order - There are Specials that we want to limit to one use per order. Codes on these Specials must also be limited to one use per order. If a Special has several Codes assigned this option prevents more than one of them being used on the same order.
+  * Max Usage / Order - There are Specials that we want to limit to one use per order. Codes on these Specials must also be limited to one use per order. If a Special has several Codes assigned, this option prevents more than one of them being used on the same order.
+**ALWAYS verify that every new Special is set up correctly by applying it in both Online and POS to make sure it has the desired functionality.**
 ===== Search Specials =====
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 If the Special includes more than one option like pizza and a drink, there is a Component Group with all the possible pizza Item Sizes that the customer can chose from and another Component Group with all the drink choices for that Special.
-The names of the Component Group only apply to that special and can be anything that describes that Group.
+Right click on Component Groups to see "+ Add a component group for this special." click on that to open the Add Component Group window.
+  * Group Name:  The name of the Component Group only applies to that special and can be anything that describes that Group.
+  * Component Price:  Depending on the Discount Type of offer this can be:
+    * Flat Amount: the set price of the Components within that Group,
+    * Percent Off: the set discount percentage applied to any Components within that Group,
+    * Flat Amount Off: The discount amount to be taken off the price of any Component in that Group,
+    * Buy 1 Get 1 (x% off): Buy one item at the regular menu price. The second of any item in the Components Group is discounted by the percentage entered.
+    * Buy 1 Get 1 (Flat Amount): Buy one item at the regular menu price. The price paid for any second item in the Component Group.
+  * Discount Type: There are 7 types of discounts:
+    * Flat Amount: the set price of the Components within that Group,
+    * Percent Off: the set discount percentage applied to any Components within that Group,
+    * Flat Amount Off: The discount amount to be taken off the price of any Component in that Group,
+    * Buy 1 Get 1: Buy one item at the regular menu price. The second of any item in the Components Group is free.
+    * Buy 1 Get 1 (Topping Restricted): Buy one item at the regular menu price. The second of any item in the Components Group is free. Extra toppings above the restriction are charged for.
+    * Buy 1 Get 1 (x% off): Buy one item at the regular menu price. The second of any item in the Components Group is discounted by the set percentage.
+    * Buy 1 Get 1 (Flat Amount): Buy one item at the regular menu price. The price paid for any second item in the Component Group.
+  * Component Quantity: The number of items from the Component Group that must be purchased for the code to be applied.
+All Buy 1 Get 1 offers charge the full menu price of the most expensive item, regardless of how they are entered into the order.
 There is an exception for Entire Order Specials. Because those codes apply to any full priced Item Size on the menu you create the Special with a Component Group called "Entire Order" and then delete the Item Size you added to create the "Entire Order" Group. This gives you a Component Group with no Item Sizes listed.
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     * Free Toppings - The number of toppings included within the price of the Upgrade.
     * Upgrade Price - The additional amount the customer will pay to get the Upgrade.
+=== Other Pizzas ===
+The Other Pizzas Items are discounted prices and should not be included on any Specials.
+The Other Pizzas Item Size’s Available Online configuration setting should only be set to No in all cases.
+Priced codes will not work on item sizes with menu prices below the coupon price.
+Percent Off Entire Order codes will work to reduce Other Pizza menu prices. Other Pizzas are not available Online so only a POS user could apply a percent off entire order code to an order with Other Pizzas.
 ==== Coupon Codes ====
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   * Code Value: - The actual code value to be entered by the customer to apply that Special to the order. We tend to enter the code value in all caps, but the codes are not case sensitive. Capitalization does not matter. See code creation below.
-  * Price Modifier: - The is a modification of the price or percentage of the Special. When Specials are created, they will have a price, a percentage, or a number of dollars off. The modifier here, which can be plus or minus, will change the price, percentage, or number of dollars off of the offer. We don't modify Dollars Off Specials. A new Special is created for each different Dollars Off Special.
+  * Price Modifier: - The is a modification of the price or percentage of the Special. The Special Price appears in the Price column unless the price varies. When Specials are created, they will have a price, a percentage, or a number of dollars off. The modifier here, which can be plus or minus, will change the price, percentage, or number of dollars off of the offer. We don't modify Dollars Off Specials. A new Special is created for each different Dollars Off Special.
   * Start Date: - The first day the Code will be available for use.
   * End Date: - The last date that the Code will be available for use. This can be the same day as the Start Date for those offers only good for one day.
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   * Remove this coupon code. - Coupon Codes normally live forever and again this would be used rarely.
   * Add an exclusion for this code. - This Exclusion will modify a code so that it cannot be used at a specific store. Don't allow a zee to Exclude his store from any Franchise Service Center offers, but if a zee does not wish to honor an offer created by another zee he can request to be excluded. Click on the message and then select the Store to Exclude.
+==== Code Character Count ====
+Reward Codes have 10 random characters.
+New Mover codes have 8 characters they start with NM and then have 6 random characters.
+Code Generator codes have 10 characters they start with the first 4 digits of the user ID of the person's username and password used to open OIC, then 6 random characters.
+Bounce-Back codes are 8 random characters. [Emailed to every customer with an email address on file 48 hours after their last order.]
+Lazy Customer codes have 8 random characters. [Emailed to every customer with an email address on file 90 days after their last order if they have not used that account to place and order for 90 days.]
 ==== Availability ====
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   * Codes generated by the OIC Code Generator start with the 4-digit user ID of the creator and are 10 characters long.
   * We don't use I, 1, 0, nor O to prevent user confusion.
-  * The codes for Rewards reminders, Bounce Back, and we miss you emails sent every morning have 8 characters.
+  * The codes Bounce Back and we miss you emails sent every morning have 8 characters.