Differences

This shows you the differences between two versions of the page.

--- pos:ccprocessing [2025/07/10 17:03] – [Deposit:] mrjim
+++ pos:ccprocessing [2025/10/24 14:33] (current) – [Lost Authorization:] mrjim
@@ Line 56: / Line 56: @@
 There can be a situation where there is an existing authorization on a customer's card, but it is not attached to any order. If you see an authorization in your credit card processor's portal and the order it should be on has no payment or a cash payment this can be corrected.
-When the Closeout Report is run at the end of the day no authorization will be captured that is not connected to any order.
+When the Closeout Report is run at the end of the day authorizations that are not connected to an order are not captured.
 An owner can manually capture the authorization in the credit card processor's portal. That way it will be included in the nightly credit card processing batch file with the other transactions. Then mark the order as paid on Account. This will keep the Cash Reconciliation in the Closeout Report accurate. The credit card deposit listed on the closeout will not be correct.