Differences

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--- pos:drivercheckout [2025/06/08 22:05] – mrjim
+++ pos:drivercheckout [2025/08/01 17:16] (current) – [Beware of Ghosts] mrjim
@@ Line 32: / Line 32: @@
 In this case, if $39.16 is entered as the Driver’s Total Cash, you would have no record of any tips for that driver. Yet the government audit would show there was $9.50 in credit card tips for which you personally would owe the taxes. And they may even arbitrarily decide that there were at least 8% of the cash in tips and tack that on too.
+==== Beware of Ghosts ====
+When an address is assigned to 2 different zones for the same store an extra line will appear on the Driver Checkout. It will appear as though there were 2 deliveries to the same address for the same payment amount and type. The second line is a Ghost and is not factual. One must break out a calculator and do the Checkout manually. That second payment was not given to the driver.
+It is vitally important that you send an [[oic:storeinfo#address_request|Address Request]] reporting the address with the Ghost. There is a zone overlap where an address is in 2 zones that must be corrected in the map. No address can be in the 2 zones at the same store.
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