pos:payoutorder
Differences
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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| pos:payoutorder [2025/12/17 19:14] – [Issue with Half/Half Signature Pizzas] mrjim | pos:payoutorder [2026/05/16 15:23] (current) – [Accepting Payments] mrjim | ||
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| ===== Accepting Payments ===== | ===== Accepting Payments ===== | ||
| - | When you are finished entering in all the items the customer has requested you click on the price at the upper left of the order entry window. This brings you to the payment screen. If a customer comes to pick up an order placed earlier use the Payment button on the Current Orders screen. Do not click Edit on Current Order screen to merely accept payment, it reprints the kitchen ticket and creates confusion. | + | When you are finished entering in all the items the customer has requested you click on the price at the upper left of the order entry window. This brings you to the payment screen. If a customer comes to pick up an order placed earlier use the Payment button on the Current Orders screen. Do not click Edit on Current Order screen to merely accept payment, it reprints the kitchen ticket and creates confusion. To split payments, merely enter the first partial payment and then add the second payment. Each payment is completely configurable; |
| ===== Phone in Pick-up Orders ===== | ===== Phone in Pick-up Orders ===== | ||
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| The solution is as follows: | The solution is as follows: | ||
| - | - Open the order with the Edit button, editing the order or using the payment button causes the price to jump, note the item is now incorrectly priced. | + | - Open the order with the Edit button, editing the order or using the payment button causes the price to jump, note the item is now incorrectly priced. |
| - | 2. Delete the item and add it back in exactly the same way as it was entered the first time. | + | |
| - | 3. Click the now correct order total at the top right. | + | |
| - | 4. Process the payment as normal. | + | |
| - | 5. Update the status in the Current Order list. | + | |
| The price jumps when you Edit or click Payment. | The price jumps when you Edit or click Payment. | ||
| This is one of the reasons you occasionally see a message in the Daily Closeout Report that “Payments do not = Sales.” | This is one of the reasons you occasionally see a message in the Daily Closeout Report that “Payments do not = Sales.” | ||
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| - | ~~NOTOC~~ | ||
pos/payoutorder.1765995256.txt.gz · Last modified: by mrjim