Differences

This shows you the differences between two versions of the page.

--- pos:searching-pos [2025/04/06 18:29] – ↷ Page moved from joes:searching-pos to pos:searching-pos mrjim
+++ pos:searching-pos [2025/07/23 15:42] (current) – [Searching Customer History] mrjim
@@ Line 29: / Line 29: @@
 You can manipulate the results by clicking the column name. That will put the results in order by the data in that column. To make the column wider, hover the mouse pointer over the light grey line on the right of the column name and the pointer will change to ß||à. Click and drag the line to the right.
-After you locate the order, click on that order, and you can use the reprint tickets feature to get any ticket you may need for the order.{{ :joes:search1.png?400 }}If you want to see all your deliveries that you have taken for a certain time frame on a map. Enter the date range criteria for Due Date, add click Add parameter button, click Search button, and then click View Map. The search is limited to 4000 orders. Below is a map of some deliveries in Arlington.{{ :joes:search2.png?800 }}
+After you locate the order, click on that order, and you can use the reprint tickets feature to get any ticket you may need for the order.{{ pos:search1.png?400 }}If you want to see all your deliveries that you have taken for a certain time frame on a map. Enter the date range criteria for Due Date, add click Add parameter button, click Search button, and then click View Map. The search is limited to 4000 orders. Below is a map of some deliveries in Arlington.{{ pos:search2.png?800 }}
 Note: a red pin is an in-house delivery taken by one of our team. A green pin is an Outsourced delivery that was delivered by one of our 3<sup>rd</sup> party delivery service providers. If you click on a pin it will show order number and order total.
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 You can manipulate the results by clicking the column name. That will put the results in order by the data in that column. To make the column wider, hover the mouse pointer over the light grey line on the right of the column name and the pointer will change to ß||à. Click and drag the line to the right.
+==== Banning Customers ====
+There are times when you no longer choose to allow customers to order. There is a Ban Customer setting for every customer account that can be used. It is ineffective because the customer can merely create a new account.
+There are a couple of suggested work arounds. On can add an [[pos:orderentry#notes|onTicket]] note to that customer account. The onTicket notes print at the top of every order. The note can say "Do not make this order" or "Must pay in cash before making order" The customer does not see this when ordering Online. If a customer is aware that he can't use his banned account, he may create another account. This way the customer is unaware of any issue.
+Because we are using mapping software with geocodes to assign addresses to a delivery, area a single building/address can be removed from the delivery area. That single address will no longer be in the delivery area even if the address is next door to the store.
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