Differences

This shows you the differences between two versions of the page.

--- pos:system [2025/04/06 18:29] – ↷ Page moved from joes:system to pos:system mrjim
+++ pos:system [2025/04/30 17:57] (current) – [Internet Service] mrjim
@@ Line 1: / Line 1: @@
 ====== System Components ======
-Although the use of JOES is included with your franchise, you will need to purchase some hardware and software.
+Although the use of JOES is included with your franchise, you will need to purchase some hardware, software, and an internet connection.
+===== Internet Service =====
+The MrJims.Pizza Order Entry System POS is a Software as a Service system that requires an internet connection to function. It will not work without an internet connection. Any modern internet service provider should work. There is one store operating with a T-Mobile cellular router and another operating with a STARLINK satellite connection. Both are adequate to our needs. An Internet Service Provider with a failover to cellular is ideal. The POS and display bandwidth is minimal. VoIP systems rely on a stable high-speed broadband connection. A minimum speed of 100 kbps per phone line is recommended for both upload and download. This ensures smooth transmission and reception of voice data, maintains voice quality, and prevents issues like lag or dropped calls. The internet connection must be as stable as possible.
 ===== Hardware: =====
@@ Line 40: / Line 46: @@
 If using Windows 11 and using a Bio-Key SideSwipe or SideTouch reader on a notebook computer, you will need to install drivers for those readers, [[https://www.dropbox.com/sh/5pkrs1pbhrzt2dl/AABPabXYAGNTd6QiHvyPuDFMa?dl=0|Sidetouch]] [[https://www.dropbox.com/sh/xd2x4ba0elyds25/AACzTSH7p32jcTmTngDUSjKxa?dl=0|Sideswipe]]. After you save the appropriate folder to your computer go to the Windows Device Manager. Click on the device in Biometric Devices and right click on the device and select Update driver. Then navigate My Computer to the appropriate folder you just downloaded for the device.
-If you can’t figure it out install Splashtop and our tech support will install it. [[https://www.dropbox.com/s/eycwe0ed0mjjda3/Splashtop_Streamer_Windows_DEPLOY_INSTALLER_v3.5.0.2_T4WH3SL7HWTS.exe?dl=0|Splashtop]]
+POS is merely a website. Just go to [[https://posnew21.mrjims.com]].
+I create a desktop shortcut and set Chrome to open to specific pages on startup. I change the icon to a [[https://www.dropbox.com/scl/fi/va9yrpo6hxcwnfsyerb7l/pizza.ico?rlkey=iwvi4gj9b28ayf3qsruoirk4q&dl=0|pizza icon]].
+If you can’t figure it out, install Splashtop and our tech support will install it. [[https://www.dropbox.com/s/eycwe0ed0mjjda3/Splashtop_Streamer_Windows_DEPLOY_INSTALLER_v3.5.0.2_T4WH3SL7HWTS.exe?dl=0|Splashtop]]
 ==== POS Must be Limited to One Instance ====
- Users can click on the desktop icon to open another instance of Chrome rather than clicking the icon on the taskbar to view the instance that is already open. Do not open a second instance of Chrome. Having more than one open will cause errors. This is how the taskbar icon looks when there is only one instance of Chrome open.{{ :joes:chrome1postaskbar.png?200 }}
+ Users can click on the desktop icon to open another instance of Chrome rather than clicking the icon on the taskbar to view the instance that is already open. Do not open a second instance of Chrome. Having more than one open will cause errors. This is how the taskbar icon looks when there is only one instance of Chrome open.{{ pos:chrome1postaskbar.png?200 }}
-This is how it looks with more than one instance open in Windows 10. Note the blue line under the icon now has 2 sections. {{ :joes:chrome2postaskbar.png?200 }}
+This is how it looks with more than one instance open in Windows 10. Note the blue line under the icon now has 2 sections. {{ pos:chrome2postaskbar.png?200 }}
-Clicking once on the link will show how many instances are open. Note that when you hover over the icon in the task bar there is a vertical bar on the right in the icon to indicate there are more than one instance open. There should only be one.{{ :joes:chrome3taskbar.png?600 }}
+Clicking once on the link will show how many instances are open. Note that when you hover over the icon in the task bar there is a vertical bar on the right in the icon to indicate there are more than one instance open. There should only be one.{{ pos:chrome3taskbar.png?600 }}
 ==== Stored Cards in Browser ====
@@ Line 57: / Line 67: @@
 If using Chrome, click the 3 vertical dots at the top right of the browser, click Settings> Autofill and passwords> Payment methods.
-{{ :joes:browser1.png }}
+{{ pos:browser1.png }}
-Then turn off "Save and fill payment methods." Also delete any saved cards that were inadvertently stored.{{ :joes:browser2.png }}
+Then turn off "Save and fill payment methods." Also delete any saved cards that were inadvertently stored.{{ pos:browser2.png }}
 ==== Daylight Saving Time ====
@@ Line 72: / Line 82: @@
 ==== New Computers ====
-Any Windows computer can be used. If a new computer is purchased it merely needs to add a Google Chrome browser and be set up to use the [[joes:system#Installing a Fingerprint Reader|fingerprint readers]]. Call MrJims.Pizza support if you need help.
+Any Windows computer can be used. If a new computer is purchased it merely needs to add a Google Chrome browser and be set up to use the [[pos:system#Installing a Fingerprint Reader|fingerprint readers]]. Call MrJims.Pizza support if you need help.
@@ Line 79: / Line 89: @@
 We use ethernet cable connected laser printers for Driver tickets and reports. We use Star Micronics printers for Kitchen tickets and Credit Card receipts. The print jobs are created on the server and then sent by PrintNode to the store's Print Computer. When purchasing a new printer, the PrintNode printer ID must be stored in the server database for that printer.
-The receipt printers are set to a static IP address on the local area network with the default gateway IP address that the router establishes for that store. If the router is ever changed the printers must be manually set to a new static IP address with the new local area network default gateway IP address established by the new router. Call MrJims.Pizza support if you need help to get printers connected.
+The receipt printers are set to a static IP address on the local area network with the default gateway IP address that the router establishes for that store. If the router is ever changed the printers must be manually set to a new static IP address with the new local area network default gateway IP address established by the new router. Call MrJims.Pizza support if you need help to get printers reconnected.
 ~~NOTOC~~