Differences

This shows you the differences between two versions of the page.

--- pos:system [2025/04/06 18:29] – ↷ Links adapted because of a move operation mrjim
+++ pos:system [2025/04/30 17:57] (current) – [Internet Service] mrjim
@@ Line 1: / Line 1: @@
 ====== System Components ======
-Although the use of JOES is included with your franchise, you will need to purchase some hardware and software.
+Although the use of JOES is included with your franchise, you will need to purchase some hardware, software, and an internet connection.
+===== Internet Service =====
+The MrJims.Pizza Order Entry System POS is a Software as a Service system that requires an internet connection to function. It will not work without an internet connection. Any modern internet service provider should work. There is one store operating with a T-Mobile cellular router and another operating with a STARLINK satellite connection. Both are adequate to our needs. An Internet Service Provider with a failover to cellular is ideal. The POS and display bandwidth is minimal. VoIP systems rely on a stable high-speed broadband connection. A minimum speed of 100 kbps per phone line is recommended for both upload and download. This ensures smooth transmission and reception of voice data, maintains voice quality, and prevents issues like lag or dropped calls. The internet connection must be as stable as possible.
 ===== Hardware: =====
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 If using Windows 11 and using a Bio-Key SideSwipe or SideTouch reader on a notebook computer, you will need to install drivers for those readers, [[https://www.dropbox.com/sh/5pkrs1pbhrzt2dl/AABPabXYAGNTd6QiHvyPuDFMa?dl=0|Sidetouch]] [[https://www.dropbox.com/sh/xd2x4ba0elyds25/AACzTSH7p32jcTmTngDUSjKxa?dl=0|Sideswipe]]. After you save the appropriate folder to your computer go to the Windows Device Manager. Click on the device in Biometric Devices and right click on the device and select Update driver. Then navigate My Computer to the appropriate folder you just downloaded for the device.
-If you can’t figure it out install Splashtop and our tech support will install it. [[https://www.dropbox.com/s/eycwe0ed0mjjda3/Splashtop_Streamer_Windows_DEPLOY_INSTALLER_v3.5.0.2_T4WH3SL7HWTS.exe?dl=0|Splashtop]]
+POS is merely a website. Just go to [[https://posnew21.mrjims.com]].
+I create a desktop shortcut and set Chrome to open to specific pages on startup. I change the icon to a [[https://www.dropbox.com/scl/fi/va9yrpo6hxcwnfsyerb7l/pizza.ico?rlkey=iwvi4gj9b28ayf3qsruoirk4q&dl=0|pizza icon]].
+If you can’t figure it out, install Splashtop and our tech support will install it. [[https://www.dropbox.com/s/eycwe0ed0mjjda3/Splashtop_Streamer_Windows_DEPLOY_INSTALLER_v3.5.0.2_T4WH3SL7HWTS.exe?dl=0|Splashtop]]
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 We use ethernet cable connected laser printers for Driver tickets and reports. We use Star Micronics printers for Kitchen tickets and Credit Card receipts. The print jobs are created on the server and then sent by PrintNode to the store's Print Computer. When purchasing a new printer, the PrintNode printer ID must be stored in the server database for that printer.
-The receipt printers are set to a static IP address on the local area network with the default gateway IP address that the router establishes for that store. If the router is ever changed the printers must be manually set to a new static IP address with the new local area network default gateway IP address established by the new router. Call MrJims.Pizza support if you need help to get printers connected.
+The receipt printers are set to a static IP address on the local area network with the default gateway IP address that the router establishes for that store. If the router is ever changed the printers must be manually set to a new static IP address with the new local area network default gateway IP address established by the new router. Call MrJims.Pizza support if you need help to get printers reconnected.
 ~~NOTOC~~