Differences

This shows you the differences between two versions of the page.

--- pos:troubleshooting [2026/02/07 02:23] – [Fingerprints not Working] mrjim
+++ pos:troubleshooting [2026/04/09 16:49] (current) – [Failed Transactions] mrjim
@@ Line 36: / Line 36: @@
 ==== Failed Transactions ====
- ALL TRANSACTIONS MUST BE CONNECTED TO AN ORDER TO BE PROCESSED. NO AUTHORIZATIONS THAT ARE NOT CONNECTED TO AN ORDER WILL BE PROCESSED. Turning Off Online It is important that you turn off your Online whenever you close early or open late due to things like power failures etc. Use OIC to set change your status as needed.
+ ALL TRANSACTIONS MUST BE CONNECTED TO AN ORDER TO BE PROCESSED. NO AUTHORIZATIONS THAT ARE NOT CONNECTED TO AN ORDER WILL BE PROCESSED.
+==== Turning Off Online ====
+It is important that you turn off your Online whenever you close early or open late due to things like power failures etc. Use OIC to set change your status as needed.
 ==== No Payment Method Visible ====
@@ Line 53: / Line 57: @@
   - Reset browser to default settings shown above.
   - Reinstall Digital Persona.
+  - Move the reader to another computer to make sure the reader is working.
   - Repeat above steps to joy.