Daily Closeout Report

    Running the Daily Closeout Report must be done at the end of every day. It serves many functions. It reconciles the cash to show any discrepancies, it captures all the credit cards authorized throughout the day, it finalizes the orders, and updates the Sales Summary 2025 (Accountant). It creates the report, prints it in the store and emails it to the store's email address.
    The report can be run right after the last order is paid for or the next morning. It must be run before 4 AM in order to have the captured cards batched at 4 AM. Only the cards that are captured are batched to be sent into the banking system. If the report runs in the morning before 2 PM it assumes that you are closing out the prior day.
    This page shows how to run the report. Running the Closeout Report

Top

Top left is the date of the information contained in the report. This is the Report Date. The store number and date and time is the time the report was generated. AM and PM are the morning and evening weather conditions. Temp is the high temperature on the date of the report information. Notes on any factors that might affect sales volume, like a power failure.

SALES

CASH RECONCILLIATION AND DEPOSITS

CASH RECONCILLIATION

-Beginning Cash Drawer = The amount of money entered as the ending cash drawer on the prior night's Closeout.
-Cash Refill = Money that was added to the drawer from the bank that was not income.
-Cash Receipts = Total cash money paid by customers.
-Cash Tips From Drivers = Drivers that are paid Not Cash, where their money is bank transferred to them, will put all cash from their bag into the Cash Drawer. Some of that cash could be their cash tips. This is not income to you but it is money in the Drawer.
+Cash Expenses = Any expenses paid in cash from the Drawer, this includes driver gas.
-Cash Income = Any income from the sale of anything that is put into the Cash Drawer. Selling a box of cheese in cash for example.
+Cash Tips to Drivers = The tips that were paid by card but were given to the driver in Cash.
+Cash Tips to Insiders = The tips that were put on cards but given Insiders in cash from the drawer.
+Cash Deposit = After you count out the Drawer and there is excess cash to deposit in the bank. If the payment by check option is not on, include the amount of any checks to be deposited as if they were cash.
+Ending Cash Drawer = The money left in the Cash Drawer at the end of the day.
=Cash Over/(Short) = The difference between the money that is accounted for and the amount you actually have.
Overall Over/(Short) = Sometimes the payment for an order does not equal the order total. The Overall Over/(Short) is the adjusted value. Any orders that are off are displayed below the SALES BY PAYMENT TYPE.

The “-” and “+” before the types is to remind users that it is a math problem. While the computer does the math, it can also be done on a calculator. Any mistaken entries can be corrected by re-Running the closeout. Re-run Report

DEPOSITS

Cash = The cash to be deposited in the bank from that day's receipts.
Checks = The payments made by the check payment method. The payment by check method is turned off at most stores. Include the amount of any checks you have with the Cash Deposit entered in the Closeout Report window.
TOOS = The payments for the TOOS orders. This is not a deposit. This is the payments recorded for all TOOS orders. This is paid on a delay, and this full payment amount is never paid. There are deductions for commissions, ads, and customer chargebacks.
     Credit - Paid = The payments made by card for today's orders and includes the tip and sales taxes.
     Credit - Refund = Any refunds back to cards for purchases from an earlier date.
Credit Total = The total credit card deposit which will match to the penny the deposit in the bank account. Except for one deposit at the beginning of the month when the fees for the prior month's processing are deducted.
Overall Total = The total of all deposits. This includes the TOOS deposit total even though that amount of money is never received.

OTHER DATA

Summoned Tips (Payable) = Tips owed to third-party drivers who are summoned to the store to deliver orders that were taken over the phone or Online in JOES.
Summoned Order Count = The number of orders that were sent to our customers via third-party drivers. And an arbitrary cost of $7 per order.
Acct Tips - Also in Cash Tips to Insiders = The tips added to orders paid on Account that are paid to drivers in cash.
Inside Tips - Includes Counter = Some stores do not pay tips to Insiders in cash. The Inside tips are calculated and added to paychecks. This includes the cash tips left in the Tip Jar on the counter.
Cash Drawer Deviation = The change in the value of the Cash Drawer from the beginning to the end of the day.
Tips Refunded = Tips refunded to customers from orders from an earlier day.

DRIVERS PAYMENTS THAT ARE PAID BY TRANSFER - NOT IN CASH

This image will only appear on Closeouts where drivers are paid their gas and tips by a bank transfer and not paid in cash from the Drawer. When the Not Cash button is checked on the Driver Checkout that indicates that the driver was not paid in cash from the Drawer.
Gas = The reimbursement transferred to the driver for auto expenses.
CC Tips = The credit card tips from customers that are transferred to the drivers.
$ Tips = The cash tips given to the drivers by the customers, that comes from the drivers and is put into the Cash Drawer.
Total Tips = The total of all tips transferred to drivers.
Total Transferred = The total of gas and tips transferred to the drivers for the day.

PAYOUTS

This is the list of all cash payouts paid from the Cash Drawer or a driver's bag. The Delivery Reimbursement is calculated and entered as a payout automatically when the Closeout report is run. It is only the reimbursements paid out in cash.
(Code) Description = The category of the payout.
Type = Whether the payout is an Income [put into the Cash Drawer] or an Expense [taken from the Cash Drawer].
Amount
Notes = When creating a payout one can write a note. If the money is spent on the Food category it may be helpful to note what the food was.
Driver's bag used = When creating a payout it can be assigned to a driver. This indicates the driver expended the money from his bag.

For information on Payouts see Spend Recieve

LABOR

This is a list of all the friends that worked on the Report Date with the time they Clocked In and the time they Clocked In. If all friends are Clocked Out when the Closeout is run it will show the total hours worked that day. The Override column is the person that created the manager discount that allowed an unscheduled friend to Clock In. Friends cannot Clock In if they are not scheduled or it is more than 5 minutes before they are scheduled.

SALES BY PAYMENT TYPE AND CREDIT DETAILS

SALES BY PAYMENT TYPE

The sales of the orders by payment type. It includes delivery fees and tax. It does not include tips. The TOOS and Account “payments” are not deposited until a later date. The payments are compared to the order totals. In theory every payment must match the order total. There are occasions where the payment does not match the order and they are displayed under SALES BY PAYMENT TYPE.

CREDIT DETAILS

The breakdown by brand of the credit card payments. Does not include refunds, only payments.

OTHER DEPOSITS

The Account and TOOS deposits are entered as income with the Spend/ Receive tool. They are unrelated to any of the transactions of this Report Date but are listed here on the date they are entered.

VOIDED ORDERS

The list of voided orders and the employee ID of the friend that they were Voided By.

HALF-HOURLY STATISTICS

The sales and labor stats by half-hour. The Cost column is the cost of labor for the half-hour. It is based on the payrate for the role my friend is scheduled for. If there is no payrate for the scheduled role the labor is calculated as $0.00. The first Percent column is the labor cost percentage. The second percentage column is the percentage of total labor hours of the day used in that half-hour.

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