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--- phones [2025/03/23 15:31] – [Two Phone Noises] mrjim
+++ phones [2025/04/01 06:52] (current) – [MrJims.Pizza Phones] mrjim
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 There is a person living in Colorado taking orders for a Texas store. There is a person living in Florida taking orders for the Louisiana store.
+===== Night Mode =====
+Dialing *67 on the Sangoma phones and entering the password 1234 sets the phone system into Night Mode. This changes the phone greeting to a greeting saying the store is closed. The calls will still come through to the phones. But all customers will have been told that the stores is closed.
 ===== Two Phone Noises =====
@@ Line 31: / Line 36: @@
   - Reboot/ power cycle the phone.
   - Call MrJims.Pizza IT Support.
+===== Keep All Phones Fully Functional =====
+There are a few frailties in using VoIP telephony that can arise. The phones can have any problem a computer can have. They can forget their credentials. They can be logged out of their queues. The phone parts can break. Please ensure that every phone in the store is fully functional. If a phone is not working after a reboot/ power cycle contact MrJims.Pizza IT Support. Do not use email or Fix My JOES. Get the phone working and replaced if needed. Phone lines are the critical connection to our customers. Phone functionality is critical to success.