There are 2 important concepts to understand about Specials, Specials and Codes. A Special is the statement and outline of the offer. It states what the offer includes and the type of offer. A Code is the trigger entered by users to apply that code to the items associated with the Special. A Code can modify the price or percentage of the Special and connect the Code with a specific store and vendor. Codes have beginning and ending dates.

Users can create Specials by adding a New Special.

• Special Name - This name is a shortened version of the Special. We use abbreviations to make searching for Specials easier. A large Original pizza with any one Topping is abbreviated to 1L 1T. Pizza D'Lish codes start with [D]. If there are 2 sizes that the Special can be abbreviated with L/XL. Bread Buds are BB, regular Cin Stix are Cin. Look though the list of all codes and match the abbreviation schema when creating a new name.
• Special Description - This is what the users will see in the various places it will appear when being used. I should concisely describe the special to the user.
• Order Type
  • Delivery - Codes added to this Special will only work on Delivery orders.
  • Pick-Up - Codes added to this Special will only work on Pick-Up orders.
  • Both - Codes added to this Special will work with all orders.
• Minimum Purchase Required - The order subtotal of the value of the items on the order without delivery or Online fees that the order must reach after the code is applied.
• Coupon Required - No is from an old feature. Always set to “Yes.”
• Delivery Fee Included - If set to Yes there is no additional charge for Delivery.
• Apply as Manager Discount - All Codes added to this Special will require a Manager Override to allow the Code to be applied to the order. They cannot be used Online.
• Double Toppings - Allows customers to add double toppings. Normally set to Yes.
• Special Available - Makes the special available. Always set to Yes.
• Max Usage / Order - There are Specials that we want to limit to one use per order. Codes on these Specials must also be limited to one use per order. If a Special has several Codes assigned this option prevents more than one of them being used on the same order.

Set the Search by:

• Special Name - The name of the Special. This is why it is important to follow the existing name schema. You want “1L 1T” to show all one large original pizza with one topping Specials. Searching GEN will bring up all Specials containing the letters gen, like generated.
• Coupon Code - The characters used in the code.

Then enter the search characters in the Search Data: field and click search

Common search wildcards like * are not supported.

There is a flaw in the search feature when a Special has more than 5000 Codes assigned, the Codes cannot be opened for editing.

Double click on one of the Specials on the results list to open that Special.

The top line is the description that customers see and the Special value if there is one. Codes can modify Special values. Right click on this line to Edit this special's general information as described above in New Special.

Most Specials must have one or more Component Groups. A Component Group is a list of one or more Item Sizes that are included in the Special. Within a Component Group there can be very different items. A common Special we have is Free Bread Buds or Cin Stix. That Special has a Component Group with the Item Sizes Regular Bread Buds and Regular Cin Stix.

If the Special includes more than one option like pizza and a drink, there is a Component Group with all the possible pizza Item Sizes that the customer can chose from and another Component Group with all the drink choices for that Special.

The names of the Component Group only apply to that special and can be anything that describes that Group.

There is an exception for Entire Order Specials. Because those codes apply to any full priced Item Size on the menu you create the Special with a Component Group called “Entire Order” and then delete the Item Size you added to create the “Entrire Order” Group. This gives you a Component Group with no Item Sizes listed.